Operation Support Systems

TBS Software™ subsystems offers integration of business processes across functional areas of your organization, providing you with a successful end-to-end OSS solution.

Order Management enables you to manage the end-to-end service delivery process that can often involve more than one type of order or transaction across your organization.

Network Inventory and Design provides the power to handle large telecom networks and the flexibility to manage traditional, as well as new and emerging, technologies.

Service Provisioning enables you to deliver the broad spectrum of services required by today's sophisticated customer, from traditional voice and data to broadband technologies.

Trouble Management enables you to manage customer service proactively and respond quicker when problems arise.

Customer Care provides you with complete, accurate, and up-to-date customer information.

Workflow Management brings all the TBS software subsystems together, enabling work to flow electronically across your organization and providing visibility to your business processes and resource utilization.

MetaSolv also offers a robust library of gateways and APIs that enable you to electronically interface with third-party systems for order processing, service activation, convergent billing, and more.

• TBS software's unique integrated architecture supports the ability to view your customers from the many perspectives that are important to managing and enhancing your customer relationships.
• TBS software lets you manage your entire network--local or global--using a comprehensive, graphical interface. You can map and manage on-net and off-net locations and proactively pinpoint potential problems.

Operating Systems

• Recommended: NT 4.0 (with SP3), Minimum: Windows 95, 98
• Database Server: Any NT/UNIX OS capable of supporting Oracle and SQL*Net