AM/FM/GIS

Intergraph Utilities is the world's leading supplier of Windows NT-based Geospatial Network Resource Management solutions for the communications industry. Our focus is on providing geospatial business tools that enable a truly integrated IT environment and support all levels of enterprise activity. Our solutions enable you to manage your inside plant, outside plant, and workforce in a seamless environment, providing robust tools for data creation, management, analysis, and viewing.

Outside Plant Engineering
Intergraph's solutions for outside plant engineering are unmatched in the industry. Our communications template enables rapid system deployment and provides the robust functionality communications companies need to complete projects quickly and successfully. Intergraph's solution is in production around the world at companies like Hong Kong Telecom, Alltel, Ameritech, Telekom Malaysia, Avantel, Saudi PTT, and Telefonica Spain. Traditional AM/FM/GIS technology provides a base map, tools for facilities management, and a core geographic information system. Our technology goes beyond the traditional to provide a complete facility asset management system that geospatially enables all corporate data, helping to integrate operational support systems--fault management, workforce management, engineering analysis, and even line-of-business solutions, like enterprise resource planning.

Inside Plant Management
Intergraph's inside plant management solution seamlessly interfaces with outside plant and line-of-business solutions, automating core business processes and managing the flow of facility information throughout the enterprise. Our comprehensive solution addresses all the equipment and service challenges that communications companies face. This modular solution, designed for scalability, supports the complete service and network provisioning life cycle.

Workforce management
Intergraph's workforce management solutions, including crew dispatch and mobile data technology, provide the crucial link that enables companies to respond rapidly and appropriately to events, efficiently organize and route work, and locate field crews at a moment's notice. Computer-aided dispatch enables rapid response to many types of work-service, emergency, construction, maintenance, etc.--all from a single environment. Our integrated solution supports call-taking and handling, outage response, maintenance, facility inspection, in-field reporting, and more.

• Outside plant solution: Enables rapid implementation with a template-based approach
• Integrates with enterprise resource planning and line-of-business solutions
• Links outside plant engineering, inside plant engineering, and workforce management
• Connects departments across the enterprise, streamlining information access
• Inside plant solution: Optimizes service and network provisioning
• Monitors equipment status and usage
• Maintains a complete and accurate network inside plant inventory
• Streamlines information access
• Workforce management solution: Interfaces to existing customer call centers and corporate customer information system
• Provides a fast and functional map display
• Takes advantage of the latest GPS technology
• Integrates with AM/FM/GIS, work management, and other real-time systems

Operating Systems

• All software delivered on CD-ROM for the Microsoft operating environments, including Windows NT, 95, and 98.